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Posts: 2
Registered: ‎03-14-2017

Certificate Already Redeemed after the transaction glitched

I had a $40 dollar reward certificate. I tried to buy an flat iron for my wife and when i went to submit the order. It said there was a glitch in the system and I should try again later. So, when I went to order the flat iron again. It said my coupon was already redeemed. Can someone help me?

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Registered: ‎10-10-2012

Re: Certificate Already Redeemed after the transaction glitched

Greetings delonpet129, and welcome to the Best Buy forum,


I just replied to another thread where a member encountered a similar "glitch" while trying to redeem certificates on  You can read over that response here.  To ensure your account is up-to-date, I will be sending you a private message shortly.  You can read that private message by logging into the forum and clicking on the yellow envelope at the top of the page.


Thank you for being a My Best Buy™ member!

Derek|Senior Social Media Specialist | Best Buy® Corporate
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