Points, Policies & Certificates

[tniccum]

Hi - i've seen a few other posts like this - i can't seem to link my reward zone account to me online account - i just noticed this, and unfortunately lost some purchase points due to the 90 day limit.

IN any case... i'd like to fix it.  Can you help me?  I called but the wait time was rather long, and I think it should be a simple fix.

Thank you!

[Kelly-BBY Senior Social Media Specialist]

Hi tniccum,
 

I was able to locate both of your accounts and I have fully reviewed them.  At this time, I have gone ahead and linked them together.

You should be able to see this reflected on your account; however, please feel welcome to reach out to me if you have any additional questions. 

Thanks,

Kelly

[hdub89]

Im unable to link mine as well. Any help to resolve this issue would be appreciated.

[Kelly-BBY Senior Social Media Specialist]

Hey hdub89,

Thank you for your patience!  I'd be happy to help; however, I will need some additional details.  If you could please send me your full name, email address attached to your BestBuy.com account and RZ Member ID by clicking on the "Private Message" link near my name below.  

I hope to hear from you!  Enjoy your weekend, 

[rag74]

Kelly, i've sent you a private message with the info of my two accounts (bb and rz). Maybe you can help me linking them too! thanks in advance

[Kelly-BBY Senior Social Media Specialist]

Hey rag74,

Thanks for the private message.  I have received it and I have responded there. 

Thank you for your time,

[KENFL0]

im having problems linking mine as well, any help?

[Kelly-BBY Senior Social Media Specialist]

Hi KENFLO,

Thank you for reaching out to us!  I was able to locate your account through the email address provided in your Forum registration and at this time, it appears that you were able to link your accounts. 

Please feel welcome to reach out on this thread with any additional questions or concerns.

I appreciate your time, 

[Kprinkki]

I am also having the same problem with my Rewardzone account and my BestBuy account. Any chance I can get some help? Thanks, Kelly

[Kelly-BBY Senior Social Media Specialist]

Hi Kelly,

I am sorry to hear you are experiencing this problem when attempting to link your accounts.  I'd be glad to review this with you, if you could please send me your RZ Member ID, full name and the email address attached to your BestBuy.com account by clicking on the "Private Message" link near my name below.  

I look forward to hearing from you!  

Thank you,