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New Member
Posts: 2
Registered: ‎09-11-2017
Accepted Solution

Can't create an account to pay Best Buy card

I purchased a laptop about a week ago at the store. I chose to sign up for 0% interest best buy card to pay it off monthly. They told me to check my email to sign in and pay.

 

I have an email asking me to log in. It looks like this:

Thanks for choosing Best Buy® and Geek Squad®. Access your plan(s) online at any time. For your protection, you will need to sign in and/or create an account.

 

I get an error when trying to create the account and it doesnt tell me what is wrong. I checked to see if I have another account but it says I don't.

 

I don't want to get any late fees please help.

New Member
Posts: 2
Registered: ‎09-11-2017

Re: Can't create an account to pay Best Buy card

I fixed the issue. For anyone else that is having this issue you have to use internet explorer or clear your cache and try again. I was using Firefox and it was NOT working at all.