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Posts: 1
Registered: ‎03-19-2017

Can't Update Account Address

I'm a Best Buy Rewards member, and by logging into my account I have the ability to update my shipping address. I do not, however, have the ability to update the address that shows up when I am checking out at a Best Buy store. What do I need to do to update my address? It still references MD and I've moved to GA some time ago.

Posts: 9,801
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Registered: ‎01-03-2013

Re: Can't Update Account Address

Hello CRapierCopeland - 

Welcome to the forum! Ensuring your information is updated in all areas is important to help prevent mishaps later. While I'm glad to hear your address was updated on your account, I'm sorry if you've had trouble updated it in stores. When checking out and being asked to confirm your information, you should be presented with the option to have it edited.

With that said, we should be able to update this on our end too. Please see that  I am sending you a private message to gather some additional information. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page. 


Tasha|Social Media Specialist | Best Buy® Corporate
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