08-10-2018 04:58 PM
08-13-2018 08:40 AM
Hi there Puskasc,
Welcome to the forum and thank you for reaching out about your points for movie pre-orders! Points for pre-orders, be it movies or video games, can be a tricky scenario to navigate, so I would be happy to provide some insight.
Points are typically awarded in 15-20 days after purchase. For pre-orders, this would be after fulfillment of the pre-order. You should also keep in mind that your spending would be credited to the year in which it was pre-ordered, should there be a new year between when you pre-order and fulfillment.
If you're still not seeing your rewards for what you pre-ordered on July 7, please let me know! You may want to check not only your fulfillment date, but your pre-order date for the points.
I hope this helps!
|Tasha|Social Media Specialist | Best Buy® Corporate|
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