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Posts: 8
Registered: ‎06-26-2013
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Best Buy Citi/Visa Rewards Points

Hello! I recently applied for a MyBestbuy Visa Credit card and have made quite a few puchases outside of Bestbuy ever since opening the account. I love this card!  With that said though, I am not quite sure that I am getting the points I've earned for spending money outside of Bestbuy. I have recieved 2 statements since and it doesnt seem like im getting points for any purchases unless Ive accidentally overlooked it? I know It can take a 15 to 20 days, or a few days after recieving a statement, maybe I'm just being impatient haha. Also I wanted to inquire about the promotion for spending 100$ get 10$ by June 21st. Ive spent 100$ at this point and was wondering when I can expect to recieve points for that as well. Your help is greatly appreciated, Thanks!

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Registered: ‎01-03-2013

Re: Best Buy Citi/Visa Rewards Points

Hello there zombiekillz9, 

Welcome back to the forum and congrats on your new My Best Buy Visa! I'm glad to hear you've been enjoying using it outside Best Buy to rack up some additional points. Generally speaking, outside spending points should post within a few days of when you receive your statement each month. I'm sorry this may not be occurring for you though. As for the offer you mentioned, typically such certificates take 3-4 weeks after you've qualified to post to your account. 

Please see that I am sending you a private message to gather some additional information from you regarding your outside spending points. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page. 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 8
Registered: ‎06-26-2013

Re: Best Buy Citi/Visa Rewards Points

Tasha has been awesome and quickly resolved my issue, and answered the multiple questions I had. Again Thank you!

Posts: 10,229
Topics: 116
Kudos: 272
Blog Posts: 20
Solutions: 460
Registered: ‎01-03-2013

Re: Best Buy Citi/Visa Rewards Points

Hi zombiekillz9, 

You're incredibly welcome! I'm glad I was able to address your concerns. 

Cheers! 

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!