04-13-2017 11:11 PM
04-14-2017 09:41 AM
Hello valsenturias -
Congratulations on your new baby! Children can certainly keep you busy, so I can understand why redeeming your reward certificate may have fallen pretty low on your list of priorities.
Unfortunately, please know that we are generally unable to reissue reward certificates after they have expired. I apologize for any disappointment that this news may cause you. With that said, please see that I am sending you a private message. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page.
|Tasha|Social Media Specialist | Best Buy® Corporate|
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