03-15-2017 07:43 AM
Hi there! I had a $20 certificate that I intended on using on some accessories earlier this week. The first order that I tried to put through failed because I had an error with my order, but the certificate never showed back up. I needed the items I intended to buy, so those were already ordered and picked up, but I'm still without that $20 certificate. I can provide the certificate number if necessary.
03-15-2017 11:36 AM
Hello MichaelDeAngelo -
Welcome to the forum and thank you for reaching out to us regarding your $20 certificate. Shopping with is should be a simple task, so I'm sorry to hear that your $20 certificate may no longer have been available after encountering an error during checkout.
Using the details you registered with the forum, I was sadly not able to locate your information. Please see that I am sending you a private message to gather further information. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page.
|Tasha|Social Media Specialist | Best Buy® Corporate|
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