PC Gaming

[don_samji]

Hi, I purchased a digital copy of Skyrim today. I was directed to install Bestbuy PC app to download the game. However I am unable to login with my credentials, the application throws the error "Invalid street name". I followed another post about this and realized it hadn't been solved with a newer version of the app either. I have installed the app on 15th Nov 2011, the version has this error. 

Is it possible to bypass the error and download the game? I'd like it to be resolved asap.

[don_samji]

Copy Paste from the app's support tab: Best Buy PC app version 3.5.1.1 (3.5.672.3)

[Kyle-BBY Retired: Senior Social Media Specialist]

Hey don_samji - 

Another forum user reported finding a solution for a similar issue on this thread.  Does that fix help with your error by chance?

RamblinEngineer wrote:

Finally resolved the issue. The only way to access my download was to view order history on bestbuy.com then click on my order and then click the 'go to my downloads' link. For some reason they never sent this link in the email which stated my download was ready. Hopefully this works for anyone else who has the same problem

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[don_samji]

Perfect!! This worked! Thanks Kyle! (I wished I'd got this response yesterday)

[Kyle-BBY Retired: Senior Social Media Specialist]

Sweet!!!  Thanks for letting us know that it worked!

By the way, I am passing this feedback along to the PC App team so they can be aware.

[RamblinEngineer]

Glad I could help