PC Gaming

[kyle323]

I tried to download gta 4 but it wouldnt download so I tried to restart my computer and then it was not in my downloads.. then I checked my bank account and it charged me the 21.89 it was supposed to cost after tax then it charged me 19.99 twice and 1.00 twice..

[Kyle-BBY Retired: Senior Social Media Specialist]

Hi kyle323,

I'm sure you've done some troubleshooting on your GTA 4 digital download already and I hope you were able to get it downloaded but, if not, you could give this a shot.

• Locate the game files in the PC App download folder
• C:\Users\ [User Name] \AppData\Local\Best Buy pc app\DigitalShelf\ [Your Game folder]
• Delete the GTA 4 folder
• Try to download the game again in "My Downloads" section of PC App

Let me know if you need any additional assistance!