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beckiej2k6
Posts: 1
Registered: ‎06-05-2009

Sims 3 crashed during installment :(

Iv just bought the new sims 3 today from GAME and when i started the instalation it was fine, then it asked me 2 questions (something to do with improvemtns and leader board) but when i clicked next it just froze completly on me, so all could do was end the task.

 

but the shorcut was on the desktop so i thought id check if it worked, and it come up with a message saying cant find sims3_setup.exe. therefore i couldnt get past that point which i knew it wasnt gunna be running becuase it never finnished installing lol

 

anyway, all i could do was un-install it and re install it but now everytime i try to un-install it it goes through the process of un-installing but when you click finnish its still notgone from my computer, iv tried removing from programme files, iv tried system restore but i think either something is faulty with the disk or its gave me some sort of irus that wont let me get rid of it (so basically i cant get the sim3 to install becuase everytime i now insert the disk it keeps saying do you want to un-install? but when it has gone through installing it still doesnt go) so what a waste of £35 for a game that i cnat even get off my computer to try and install it again haha

 

anybody have any clue whats happend and why its not going when its finnished un-installing

 

??

 

 

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Valued Contributor
Starflyer59
Posts: 2,079
Registered: ‎01-18-2009

Re: Sims 3 crashed during installment :(

HI beckie

 

have you checked the tech support site for the sims and see if others are having the problem?

**If you like my answer then click the little Star under my username.
**If my response answered your question then click the Solved button. Thanks

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Community Veteran
Posts: 13,698
Registered: ‎04-13-2009

Re: Sims 3 crashed during installment :(

This forum is only for the support of US customers. I'd recommend going to the EA UK forums.
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