03-27-2009 05:45 PM
03-27-2009 11:23 PM
This is something you'll have to work with the software publisher on, as BB is just the retailer. I would recommend going to their website and looking at their support pages.
As for returning it, opened media is only eligible for an exchange for the same product, not a return, unless defective. To prove to them that it is defective, if you have a laptop, I'd bring it in and show them the problem with the game. They'll be much more likely to allow you to return it.
03-30-2009 03:02 AM
Your issue is a driver issue, there has been numerous reports of the game from the developers website regarding this issue. Could you try updating your computer drivers on your computer first ( most specifically the video card drivers) and see if you can overcome the issue?
The developer is also very helpful in working with customers to resolve such issues.
03-30-2009 01:06 PM
03-30-2009 01:59 PM
03-30-2009 03:35 PM
04-03-2009 07:13 AM
PS: Previous to the purchase of the DDAnniversary CD from Best Buy, I bought the standalone game of Dream
Day Honeymoon at best Buy. It is a different version: (Version 22.214.171.12406 ) On that version, the aforementioned obstructive emblems are not showing. The anniversary set version of DDHoneymoon is 126.96.36.19938 (an earlier version)
Has the executable name been modified? Try renaming it to the original one.