PC Gaming

[JParson · Accepted solution]

I created another acount using my @gmail account, and it worked fine. I had to repurchase the software. I will have to get another rewards account. Alot of trouble it you ask me.

JParosn

[Kyle-BBY Retired: Senior Social Media Specialist]

Hey JParson,

I'm glad you were able to get through with the alternate email.  I was doing some checking on your account after I saw your update on Saturday and I believe we were near a solution.  In fact, the changes we put through should take effect within 24 hours so if you want to try logging in again tomorrow, you should be able to get through.  I just heard back on that today so I'm really sorry I could catch you before you made that new account and re-purchased the DLC.  I will go ahead and send you another private message to see if there is anything else we can do to help ease your frustrations with this whole situation.

[JParson]

I just tryed my other account. The one I am having trouble with, and it still giving me the same message. I think it is because of my private email provider. My Gmail account had no issues logging in at all. I even used BB App to created it.