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Posts: 1
Registered: ‎03-12-2018

wrongly packaged and label flash drives

Can somebody please give an email address so i can contact Bestbuy regarding them replacing two flash drives which were sold as 256gb but when i went to use them they were only 30gb

Posts: 865
Topics: 4
Kudos: 50
Solutions: 46
Registered: ‎10-19-2017

Re: wrongly packaged and label flash drives

Hi les75,

Welcome to the forums. While we don’t currently have a customer service team available via email, I would be happy to help here on the forums. I can imagine the surprise of going to use the flash drive only to find out it has much less storage than you had anticipated. I’m sorry it wasn’t quite what you were looking for.   

Have you looked at exchanging the flash drives under our Returns & Exchanges Promise


Luke|Social Media Specialist | Best Buy® Corporate
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