Thanks for reaching out regarding your Intel Starter Pack. Would you be able to provide any additional details regarding this purchase? Was the Intel Starter Pack included as a bonus with another item? If you happen to have an order number or receipt from this purchase, please send the details to me via private message so I can look into this for you. You can send me a private message by following the link in my signature line
Thanks for posting, and I’ll be on the lookout for that message so I can work to get this taken care of for you.
Matt|Senior Social Media Specialist | Best Buy® Corporate