Add Product

Search Results:

Reply
New Member
Posts: 2
Registered: ‎03-12-2018

Unauthorized charge to my credit card

I received an unauthorized charge to my account in the amount of $388+  Please advise on how you will resolve this.

 

Thank you,

 

Suzanne

New Member
Posts: 2
Registered: ‎03-12-2018

Re: Unauthorized charge to my credit card

Looks like this charge was removed from my account.  Thx.

Posts: 3,164
Topics: 14
Kudos: 193
Solutions: 186
Registered: ‎12-23-2016

Re: Unauthorized charge to my credit card

Hello Srisubass,

 

Thanks for joining us at the Best Buy Community forums. Having an unexpected charge show up on your account is always scary, and I’m sorry to hear that this happened to you.

 

I’m happy to hear that the charge has since been removed. Should it pop back up somehow, I suggest reaching out to your credit card company directly for support on this, as they are best positioned to assist with that. If you do need any further help from Best Buy, however, please come on back to the forums and we’ll do our best to support you.

 

Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!