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New Member
Posts: 2
Registered: ‎01-13-2018
Accepted Solution

SlingTV Promo not on receipt

Hi,

 

I purchased 2 Insignia Roku TVs and was supposed to receive a Sling TV promo code for each one, but the section  on my receipt where the promo code is supposed to be is blank.

Posts: 2,597
Topics: 28
Kudos: 212
Solutions: 141
Registered: ‎08-21-2017

Re: SlingTV Promo not on receipt

Hello Mistergray-

 

Welcome to our Forums and thank you for writing to us regarding your Sling TV promotion. I am sorry for the delay in responding to your message, we are working as fast as we can to respond to all of the messages we have received after the holiday season. Sling is an awesome way to cut the cord but keep most of your TV channels without breaking the bank. I'm disappointment to hear that your code was not on your receipt. I'm happy to look in to this to see how I can help you. 

 

Using the email address associated with your Forum account I was able to find some more information. I see that you were able to get in touch with our customer service agents. Were they able to get these codes generated for you? If not, can you please send me a private message with some more information about your purchase? I will need your:

 

Full name

Email address

Phone number

Customer service PIN (located at bottom of receipt)

 

I look forward to hearing back from you so I can see how to bet assist you. 

AndrewB|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎01-13-2018

Re: SlingTV Promo not on receipt

Hi Andrew,

 

My apologies for the delay, but I received the Sling Promo Codes after speaking with customer service on the phone.

 

Thank you and please have a great rest of the day.

Posts: 2,597
Topics: 28
Kudos: 212
Solutions: 141
Registered: ‎08-21-2017

Re: SlingTV Promo not on receipt

Hello Mistergray-

 

Not a problem! I am glad to hear that you have been able to get your code so you can start enjoying your Sling TV trial. 

 

Enjoy your weekend!

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!