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Posts: 1
Registered: ‎09-13-2017

Return past return date

What are my options if I am past the return date? 

Valued Contributor
Posts: 2,136
Registered: ‎12-01-2014

Re: Return past return date

Would be up to store management to decide about a return or not.
Posts: 1,660
Topics: 14
Kudos: 135
Solutions: 85
Registered: ‎11-29-2016

Re: Return past return date

Hi SamGuerra,


Welcome to our forums! You’ve posted an excellent question regarding our Return & Exchange Promise, and I’ll be happy to answer it for you.


Per our Return & Exchange Promise, most products have a 15-day return/exchange period, with 30 and 45 day periods for our My Best Buy Elite and Elite Plus Members, respectively. Unfortunately, any requests outside of these timeframes, we’ll be unable to accommodate. I apologize for any disappointment this information may cause, but I hope this answers your question.


Thanks for posting,

SeanM|Social Media Specialist | Best Buy® Corporate
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