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Registered: ‎04-21-2017
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Never received part of order

I purchased a Fujifilm Instax Mini 8 instant camera last week and part of the sale (that is still ongoing to this day) is that you receive a free rainbow instant film AND a $20 credit to shutterfly. I received the free rainbow film when purchasing but it says instructions to redeem the shutterfly promotion would be emailed within an hour. It's been over a week and I have yet to receive it. How do I go about rectifying this?

Posts: 3,669
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Registered: ‎07-27-2015

Re: Never received part of order

Hi pancake531 –


Welcome to our forums and thanks for posting! Recently while visiting my local BestBuy with my wife she stopped and looked at the Instax Mini to comment on how cool she thought it was, so I’d love to hear your impressions of it! That said I’m sorry to hear you didn’t receive your shutterfly code, which I’ll be happy to assist you with. 


Please send me a private message with your order number or customer service pin from your receipt, in addition to the email address you registered at the time of purchase and were expecting to receive the code at. You can message me by selecting the blue button in my signature below. 


Hope to hear from you soon!

Michael|Social Media Specialist | Best Buy® Corporate
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