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Posts: 17
Registered: ‎08-24-2011
Accepted Solution

Need help w/price match

Hey, was hoping to get some help with a pricematch situation - I bought an item online last night with the intent of pricematching it with Costco (my local BB and Costco are practically in the same parking lot, so definitely a qualified competitor), then called in to the 800 number to price match.  Unfortunately, no one was available at the time I called to do the price match.  Not a huge deal, except the price I was wanting to match ended yesterday.  I did take screenshots to prove that it existed and everything - how do I go about getting the pricematch - still call the 800 number?

Posts: 1,163
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Registered: ‎08-10-2015

Re: Need help w/price match

Good Afternoon Coren -


Price matching is always the best part about shopping around for great prices. I'm sorry to hear no one was available to assist you last night with this. 


Typically per the terms of our Price Match Guarantee ​​​, the price must be currently verifiable to match. 

With that being said, I'd like to take a look into this further. Could you send me the details of the price match and your purchase via private message? 


Thank you! 

Crystal|Retired Social Media Specialist | Best Buy® Corporate
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