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New Member
Posts: 2
Registered: ‎03-18-2017

Need Name Change

I need to change my last name on my Best Buy account.

New Member
Posts: 1
Registered: ‎03-18-2017

Re: Need Name Change

MPratt,

To be able to change your last name (for example because of mistyped name or marriage), you would need to call 1-888-BESTBUY and speak to the "My Best Buy" department where they would be able to change your name.

**my comments do not represent Best Buy. They are only for a quick response until a Mod replies**
Posts: 909
Topics: 14
Kudos: 98
Blog Posts: 3
Solutions: 41
Registered: ‎01-09-2017

Re: Need Name Change

Greetings MPratt,

 

I’d be happy to provide you some information regarding editing your name. Just for clarification, are you seeking to change the last name on your My Best Buy rewards account, or last name linked to protection plans you have purchased as they are separate.

 

Sincerely,

Javier|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎03-18-2017

Re: Need Name Change

Hello,

 

I need to change my last name on my rewards and Best Buy.com account.  I didn't realize until I made my recent purchases that it was still under my old last name.

 

Thanks,

Mpratt

Posts: 909
Topics: 14
Kudos: 98
Blog Posts: 3
Solutions: 41
Registered: ‎01-09-2017

Re: Need Name Change

Greetings MPratt,

 

I’d be happy to assist you with getting that updated! In order to keep your information secure, please send me a private message with:

  1. Name (old and new)
  2. Phone number
  3. Email address
  4. Mailing address

You would also need to email a copy of the paperwork showing your name has been legally changed to Online.communities@BestBuy.com. If you have any other questions, please don’t hesitate to ask and I look forward to hearing from you!

 

Respectfully,

Javier|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!