05-19-2013 01:31 PM
05-20-2013 11:17 AM
05-20-2013 02:38 PM
Thank you for visiting our forum regarding your laptop and Geek Squad Protection (GSP) Plan.
I located your customer profile with the email address you used to register for our forum and I was able to locate your purchase. You will be receiving a copy of your receipt via your personal email within a couple of hours. You can then bring your laptop and receipt to Geek Squad at your local Best Buy store. One of our agents will be happy to offer you repair options.
Please let me know if you have any additional questions or concerns. Have a great day!