02-27-2017 06:40 PM
Solved! Go to Solution.
03-01-2017 01:18 PM - edited 03-01-2017 01:18 PM
Hi there TheatricJoker -
While I'm sorry to hear your movie order was cancelled, I'm glad you were able to easily request we replace your gift card that you had disposed of that had been used on the order. Typically, receiving a gift card will take 10-15 business days. As such, I believe you have some time yet before you have any reason to worry. Please also be aware that these gift cards often arrive in a fairly plain white envelope, so keep a close eye on anything you may consider to be junk mail.
If this timeframe passes and you still haven't received the gift card, please feel welcome to reach out!
|Tasha|Social Media Specialist | Best Buy® Corporate|
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