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New Member
Posts: 3
Registered: ‎06-10-2018

HANDICAP ACCESSIBLE

Please add the small bench in area in the Customer Support waiting section for handicap. I cannot stand long and it is a hassle removing my chair/walker just to wait in area. When Im in Cust serv. Area I will not be shoping. So please put the bench back. Thank You (77087 zip code)
Posts: 5,050
Topics: 80
Kudos: 252
Solutions: 234
Registered: ‎11-30-2015

Re: HANDICAP ACCESSIBLE

Hello Mothra,

 

Thank you so much for joining our community to share your feedback with us regarding your local Best Buy. I apologize if the removal of the bench caused you any further inconvenience, and may impact your willingness to shop with us in the future. I’d be happy to ensure your request is forwarded to the leadership team of your local Best Buy.

 

Can you please confirm if your local Best Buy is the Gulfgate one? Your local Best Buy should have the appropriate accommodations required by law, however, the leadership team at your local Best Buy are also empowered to make other choices that may go above and beyond those requirements. I look forward to your reply to ensure your feedback is passed on accordingly.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎06-10-2018

Re: HANDICAP ACCESSIBLE

Yes the Gulfgate store is the store i am referring too. Thank you
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Posts: 5,050
Topics: 80
Kudos: 252
Solutions: 234
Registered: ‎11-30-2015

Re: HANDICAP ACCESSIBLE

Mothra,

 

Thank you so much for confirming that detail for me. I hope you’re having a great week so far. Please don’t hesitate to reach out to us in the future with any additional questions, or concerns you may have. We’re always happy to see how we might be able to help.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!