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Posts: 2
Registered: ‎08-04-2017

GEEK SQUAD/BESTBUY RENEWALS

Is there a way I can get a list of everything that I am subscribed to with Geek Squad and/or Best Buy with the renewal dates, in writing?  It seems I am always renewing something every few months.I don't mind paying for services, I just don't want to be duplicating I what I have.  

 

Thanks for any help

Posts: 979
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Registered: ‎04-18-2017

Re: GEEK SQUAD/BESTBUY RENEWALS

Good afternoon cydman-

 

Going through your finances to make sure you are not paying double on certain reoccurring charges is a reasonable request.  Thank you for coming to the Best Buy forums for more assistance with your subscriptions, and I would be more than willing to help you out!

 

Can you send me a private message containing your full name, address on file, and the email account used for the majority of these subscriptions?  I want to be sure to get as much information as possible to uphold our Privacy Policy, but also make sure you have all the information requested for your own records. 

 

To send me a private message, click the link in my signature line below. I appreicate your understanding for me collecting these additional verifications to procted your personal informatio, and I’m really looking forward to working with you soon!

 

Truly,  

JJ|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎08-04-2017

Re: GEEK SQUAD/BESTBUY RENEWALS

I got the info for Best Buy, but not the Geek Squad renewals

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Posts: 979
Topics: 22
Kudos: 83
Blog Posts: 1
Solutions: 49
Registered: ‎04-18-2017

Re: GEEK SQUAD/BESTBUY RENEWALS

Hello Again cydman-

 

If you feel you have have other Protection Plans listed under your account, we recommend reading the document HERE.  When you see the charge appear on your statement, see if this knowledge based article doesn't help you pin point possibly, what the charges you are seeing, but also who to reach out to for further assitance.  

 

Speaking with you last time, there was a list provided of all the contracts which are still active, but If there are any other charges not lining up I'd be interested in taking a closer look into these for you.

 

Kindly,

 

JJ|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!