06-12-2018 01:35 AM
06-12-2018 03:19 PM
Welcome to our forums. In my experience, there are few things more frustrating than receiving lackluster customer service during my shopping trip. From what you’ve described, this certainly isn’t the level of service we expect our customers to receive when shopping with us, and I apologize for any disappointment that resulted from your recent visit.
Rest assured, you’ve definitely come to the right place to share your feedback with us, as our Support Forums are moderated out of our Corporate Headquarters here in Minnesota. Going forward, I’ll be documenting your insights here at our offices, as well as forwarding your post to the appropriate leadership team for any coaching or training opportunities that may present themselves. We can’t hope to improve the level of service we provide our customers without posts like yours, and I truly appreciate you taking the time to share your experience with us.
|SeanM|Social Media Specialist | Best Buy® Corporate|
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