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Posts: 1
Registered: ‎04-19-2017

Excellent experience in Longmont, CO

Hi there,

I was recently in the Longmont Best Buy on Ken Pratt shopping for a new mobile phone. I was immediately greeted by Hayden who helped me identify what I was looking for, updated my membership information, and checked me out in the mobile center after offering to help me set up anything I might need to go with the new phone. Just wanted to let you know Hayden is an awesome Best Buy team member - I would have taken the survey if I'd remembered to keep my receipt. Thanks for a great shopping experience!

Posts: 1,993
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Registered: ‎04-18-2017

Re: Excellent experience in Longmont, CO

Hello there Alldalapin,


I personally feel amazing when I get a new phone as it is usually many times faster, looks cleaner, and operates so nicely compared to my previous phone.  It further excites me to hear how great of an interaction you had with Hayden at our Longmont Best Buy.  Expert service is what we shoot for every time and I’m really happy to hear that Hayden was able to update your membership information, and provide additional accessories along with setting your phone up!


Thank you for taking the time to join and write the Best Buy Forums with this feedback.  I will make sure to pass this information along to the leaders of the store, along with documenting this fantastic interaction at our corporate headquarters, so that Hayden can be recognized for his excellent work!  I truly hope you enjoy your phone and have a great weekend ahead.



JJ|Social Media Specialist | Best Buy® Corporate
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