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Posts: 3
Registered: ‎02-07-2017

DirecTV Now 1 Month Promo Code Not Received

I just bought an Apple TV from my local Best Buy after seeing the offer online that it came with 1 month of DirecTV Now. I gave them my Best Buy customer ID and selected print and e-mail receipt, however I never got a code. I assumed it would be on the receipt or that I would get it e-mailed to me but nothing has happened yet. Does it take a few days? Several people working at the Best Buy told me the promotion was included for in-store purchases too so I'm a little bummed I didn't get it. 

Posts: 4,866
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Registered: ‎11-30-2015

Re: DirecTV Now 1 Month Promo Code Not Received

Hello elefstav,


One month free of DirecTV Now is a great offer! I personally stream all my favorite shows with Apple TV, and I'm happy that you picked up one at your local Best Buy yesterday.


The code for DirecTV Now should’ve been emailed to you within 24 hours of making your purchase. I’m sorry to hear that you may not have received your code. Using the details you provided upon registering I was able to validate your purchase.  


Can you please check your private messages? I’ve sent you a private message to discuss how I may be able to assist you further. You can check your private messages by choosing the option to do so next to my name at the bottom.



Mariah|Social Media Specialist | Best Buy® Corporate
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