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Posts: 2
Registered: ‎09-12-2017
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Copy of purchase's receipt

Hello!, I went to NY at March of this year, and I bought this headphones:

 

https://www.bestbuy.com/site/beats-by-dr-dre-beats-ep-headphones-blue/5577810.p?skuId=5577810

(Beats by Dr. Dre - Beats EP Headphones - Blue).

 

When i've returned to my country, I've realized that the left earphone was broken, I can't hear anything of it. =(

 

I will try to use the Apple International Warranty, but I need the receipt and I've lose it.


Please help!

 

Last 4 Digits of the CC (Visa): 4014

Date of Purchase: 03-20-17

Amount: $87,09

Product: Beats by Dr. Dre - Beats EP Headphones - Blue

Store: Best Buy Union Square

 

BTW; there should be two different purchases of the same amount on that day, I just need the receipt of the headphones.

 

Thank you so much!

Rodrigo

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Registered: ‎10-10-2012

Re: Copy of purchase's receipt

Hi Rodrigo,

 

Welcome to the Best Buy forum!

 

A copy of a receipt is usually needed when requesting services from a manufacturer under their warranty.  After a brief search, I was able to find your purchase of the Beats headphones and have requested that a copy of the receipt be sent to you via email.  You should receive that email within a couple hours.  Please remember to double check any spam or junk folders, and let us know if you have any other questions. Smiley Happy

 

How Do I Get a Copy of My Receipt?

 

I hope that you have a great day, and thank you for connecting with us.

Derek|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎09-12-2017

Re: Copy of purchase's receipt

Awesome!!! Thank you so much for your help!
Posts: 7,683
Topics: 326
Kudos: 160
Blog Posts: 0
Solutions: 443
Registered: ‎10-10-2012

Re: Copy of purchase's receipt

You are more than welcome!

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!