09-12-2017 10:18 AM
Hello!, I went to NY at March of this year, and I bought this headphones:
(Beats by Dr. Dre - Beats EP Headphones - Blue).
When i've returned to my country, I've realized that the left earphone was broken, I can't hear anything of it. =(
I will try to use the Apple International Warranty, but I need the receipt and I've lose it.
Last 4 Digits of the CC (Visa): 4014
Date of Purchase: 03-20-17
Product: Beats by Dr. Dre - Beats EP Headphones - Blue
Store: Best Buy Union Square
BTW; there should be two different purchases of the same amount on that day, I just need the receipt of the headphones.
Thank you so much!
Solved! Go to Solution.
09-13-2017 10:14 AM
Welcome to the Best Buy forum!
A copy of a receipt is usually needed when requesting services from a manufacturer under their warranty. After a brief search, I was able to find your purchase of the Beats headphones and have requested that a copy of the receipt be sent to you via email. You should receive that email within a couple hours. Please remember to double check any spam or junk folders, and let us know if you have any other questions.
I hope that you have a great day, and thank you for connecting with us.
|Derek|Senior Social Media Specialist | Best Buy® Corporate|
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09-13-2017 01:37 PM