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Posts: 1
Registered: ‎08-11-2017

Boycott Best Buy continues

I have not purchas a single thing from Best Buy since they cancelled my account 2 years ago despite the fact that I had never ever missed a payment and have since paid the balance off in full during the promotional period. I will NEVER purchase another product from Best Buy... EVER. 

Posts: 6,159
Topics: 1
Kudos: 167
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Registered: ‎07-04-2010

Re: Boycott Best Buy continues

Congrats on a successful attention post. I know you're smart, so I'm sure you already know that Best Buy didn't cancel anything since Citibank owned your credit card account and as such, they were the ones who canceled your card. Since Best Buy had no ability to alter or cancel your credit card and since Best Buy can't do anything to change your account status due to them no owning the account, the only purpose this post serves is to be a plea for attention. That's cute. My 7 year old nephew does the same thing.
I DO NOT work for Best Buy. I used to be a Geek Squad Agent for 2 years and this is why I am well versed on their policies and procedures, but I do not work for them anymore. My posts are my own opinions and do not represent any opinions of Best Buy. If you do not like my posts, and want to report me, you can do so by clicking this link and reporting me to the moderators.
---Nearly all virus infections are a result of a problem between chair and keyboard---
Posts: 7,176
Topics: 222
Kudos: 384
Solutions: 291
Registered: ‎09-29-2008

Re: Boycott Best Buy continues

Hello MalcolmOvenden,


Welcome to our Community. I certainly understand how a single experience can influence how one feels about an establishment. I'm sorry the cancellation of your credit account by Citibank has led to your not shopping at Best Buy.


Has something happened recently that brought this experience to mind? I'd be happy to help if I can.


I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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