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New Member
blasians
Posts: 4
Registered: ‎01-05-2011

Another Excessive Backorder Waiting Time Experience

LIke a few other faithful customers, I also ventured forth and placed an order for an  item, NI Maschine, through the Best Buy website which I found was on backorder with a long wait period. When searching other music instrument retailers/e-tailers be it  giants like Sweetwater, Zzounds, Sam Ash, Guitar Center, and even Amazon, there seems to be plenty  of stock. Why is that? Can anyone assist?

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Kyle-BBY
Posts: 3,207
Topics: 106
Kudos: 201
Blog Posts: 142
Solutions: 145
Registered: ‎11-09-2009

Re: Another Excessive Backorder Waiting Time Experience

Hello blasians,

 

I was able to track down your order and gather the details to send an email off to some of my Musical Instrument contacts to see if they might have more insight into the availability of the NI Mashine you ordered.  I'll be sure to follow up with you as soon as I hear back.  Thank you for your patience in the meantime.

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Kyle-BBY
Posts: 3,207
Topics: 106
Kudos: 201
Blog Posts: 142
Solutions: 145
Registered: ‎11-09-2009

Re: Another Excessive Backorder Waiting Time Experience

blasians - I'm sending you a private message with more details.  To check for that message in your forum inbox, simply click the envelope icon in the upper right-hand corner of the site (must be logged-in for it to appear).

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New Member
blasians
Posts: 4
Registered: ‎01-05-2011

Re: Another Excessive Backorder Waiting Time Experience

Thanks, Kyle.

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New Member
blasians
Posts: 4
Registered: ‎01-05-2011

Re: Another Excessive Backorder Waiting Time Experience

I've logged in to check order status and to my dismay see that nothing has changed despite the 1/18 date that unit was suppose to arrive at the warehouse. Has it arrived yet?

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Kyle-BBY
Posts: 3,207
Topics: 106
Kudos: 201
Blog Posts: 142
Solutions: 145
Registered: ‎11-09-2009

Re: Another Excessive Backorder Waiting Time Experience

Hey blasians, I'll follow up with my contacts again and see what's going on because I would have expected it to ship by now as well.  I'll send you a private message again when I hear back.

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