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New Member
billcherrix
Posts: 1
Registered: 09-22-2009

Star Trek:The Next Generation-Motion Picture Collection (Blu-ray)

I have just bought this box set today...got it home and put it into my blu-ray player....and the player said that the disc are not compatible...all 5 discs said this. Of course I tried a different blu-ray movie and it played fine.

Should I return it to the store for a replacement? Do you think that its a bad run of the discs?

My blu-ray player was updated a few weeks ago, so its not the player.

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New Member
kragit
Posts: 2
Registered: 11-05-2009

Re: Star Trek:The Next Generation-Motion Picture Collection (Blu-ray)

Actually, it's very possible that it may be your Blu-Ray player. My copies play fine on my player. If you bought one of the first players, it's possible that it can't be updated for the new discs, or there may be a defect in the player. I'd check on a waranty for it.

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Recognized Member
DavidDanvers
Posts: 111
Registered: 11-06-2009

Re: Star Trek:The Next Generation-Motion Picture Collection (Blu-ray)

Well, with troubleshooting it's best to 100% make sure about everything.  Double check the firmware (within that couple of weeks you could of had an update) and if you have a friend, you can try it on a different blu-ray player. Defective disks are replaceable under the return policy within 30 days, so once you double check both, I'd call your local store to make sure they have one in stock to replace it.

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