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New Member
Posts: 3
Registered: ‎02-18-2017

Preorder Dr Strange 3D Steelbook

I'm currently trying to preorder Dr. Strange the 3D steelbook version at my local store. But there computers wouldn't allow it.  So I decided to online to bestbuy.com to try to preorder it.  Same thing and it tells me that no store within 250 miles won't recieve it.  So is this a logicalistic issue or are you guys really out of stock?  I can't even get it delevered to my house.  The Sku is 5712177 for Dr. Strange 3D Steelbook.

 

Anyone else run into this situation?

New Member
Posts: 1
Registered: ‎02-15-2017

Re: Preorder Dr Strange 3D Steelbook

I'm seeing the same thing.  That's especially frustrating since I was planning to use a $15 reward certificate that I earned to help defray the cost (It's quite expensive).  Well, I waited until the end of the time range for the certificate to show up since I couldn't press the issue until the time had run out, and the certificate still hasn't shown up (The isssue is already being researched by a support associate.), and now it appears the item is out of stock.  I was just going to pay full price for it today since the time for pre-orders is almost over, but I guess that's not possible now. Is there no recourse here?

New Member
Posts: 3
Registered: ‎02-18-2017

Re: Preorder Dr Strange 3D Steelbook

From what the website tells me, it's sold out at both the store and the warehouse.  So I guess that's why it won't let us preorder it for these past four weeks.

Posts: 7,750
Topics: 273
Kudos: 302
Solutions: 325
Registered: ‎09-29-2008

Re: Preorder Dr Strange 3D Steelbook

Hello all,

 

I'm really looking forward to Doctor Strange -- especially since I managed to miss it in theaters. I'm sorry to hear you've been unable to complete your pre-order though and I regret any inconvenience to you.

 

As the release date of especially popular movies approaches, our stores will often have their allocation spoken for with pre-orders. As soon as the inventory available is depleted, the product will show as "sold out" on our website.

 

I hope this helps explain what you've encountered. Thank you for writing to us.

 

Sincerely,

John|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎06-19-2012

Re: Preorder Dr Strange 3D Steelbook

Will the Dr Strange 3D Steelbook be available in stores on the release date or was it only available via preorder?

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New Member
Posts: 3
Registered: ‎03-01-2017

Re: Preorder Dr Strange 3D Steelbook

I had this issue with a store in Texas. So I preordered online...it shipped Saturday but still haven't gotten it thanks to USPS being lame