NoNoBadDog, You missed the point... It's not the snafu it's the treatment of the consumer.
Apples to Oranges? Really? It's selling something you don't have any gauranteed, promised or implied delivery options from the manufacturer. No amounts of product promised by any fixed dates. At least the airlines know their capacity and oversell based on a fairly accurate no show rate. Best Buy has no clue if and when they will receive any phone. Sprint phones are not being delivered at all. Verizon phones almost as bad. They have no controls in place and no leverage on the manufacturer.
The chain from manufacturer to distributor to store doesn't exist. These items are drop shipped drectly from Apple. But you continue to talk like you know the process. BUT Best Buy did know well in advance that they would not be receiving any where near the level of phones they were getting pre-sales for... FURTHER they knew they would not be getting any Sprint phones according to several sources. They didn't and still have not communicated to the customer. ZERO and I mean ZERO communication not initiated by myself has happened. Not even a returned phone call until an investigative report was being produced and corporate was contacted for information.
Did Best Buy have the committment from Apple to be able to offer pre-sales. In our looking into this matter it appears they didn't have any committment from Apple as other 3rd part resellers had in place. Further, They continue to try and represent that they are filfilling orders of these phones to people when in fact they are not. They are across the country, LIEING to customers about holding phones in current stock for orders taken before the 14th. No stock exists. They are representing the fact that they have them and are holding them for those with pre-orders. They don't have them, haven't had them, and don't know if and when they will receive them.
Why don't you make a call to your local best buy before you talk about something you have zero knowledge on.
BTW - What is not intentional about lieing to customers who inquire about the phone. Telling them they can pre-order phones to get on the next batch they receive... Blatantly stating they have phones in stock but they are held for pre-existing pre-sales. NO THAT'S NOT INTENTIONAL MISREPRESENTATION IS IT???
I have not belittled anyone on this forum but your monicker fits... People have accused you of being a Best Buy employee... It's clear your just their lap dog.
