06-23-2010 08:38 PM
06-23-2010 09:49 PM
Jacob, if you're a drinking man, have a cold one tonight, because you've definitely earned it my friend.
I can neither confirm nor deny partaking in that.
Thanks for the note. It is very nice to hear. Thanks also for your understanding with your pre-order. I want you to have your phone almost as much as you do!
06-23-2010 10:21 PM
Yea id like to thank Jacob too. Frantic iPhoner's can become overwhelming with requests (I know because i was one of them!)
But thanks manfor keeping your composure and trying to satisfy all our requests with respect. Cheers to you bud.
PS im getting my iphone! hooray!
06-23-2010 10:33 PM
06-23-2010 10:35 PM
BB is diligently working on their cloning initiative. Stay tuned for further news. Contact Jacob with any questions. Or, go to your local BB and see Jacob in CS, Jacob in GS, or Jacob in Computers.
06-23-2010 10:47 PM
Agreed...Cheers to you Jacob! Can't even imagine how quickly these boards lit up with irate customers who pre-ordered. Thanks for doing the work when (it would appear) most store employees were so unwilling to.
It's alright if you don't drink...I'll have one in your honor instead!
06-23-2010 10:48 PM
I'd like to jump on this bandwagon, too. You've been incredibly patient, understanding, and informative with all of us crazy and frustrated iPhone fanatics. And I second the motion, that you are the most helpful BB employee I have ever had contact with. I almost cancelled my BB pre-oder yesterday, but because of your superior level of customer service and dedication to us pre-order customers, I decided to keep my pre-order with Best Buy. THANKS. Now hopefully you can get some rest from all the craziness now that launch is nearly over.
PS -- Got called by my store today -- Unfortunately, not enough 32gb, but they had enough 16gb for me to switch -- so I get my iPhone tomorrow at 3:00p. 16gb should honestly be plenty for me considering I already have a 160gb iPod classic, not like I need much more now. If not, well I should give my 16gb to my wife in september when shes available for upgrade and get the 32gb. It all works.