Mobile Phones & Broadband

[matwelch]

I am new to this. Is this worthwhile to express your concerns and does anybody from Best Buy read it, or is it merely an exercise in futility?  Like I have a problem with a phone replacement and have been to the store 3 times and get nowhere. Is there a place on this website where you can actually send an email to someone at Best Buy?

[DanK Best Buy Employee]

If you post in the Customer Service section, your issue will be addressed by a Community Connector. Be aware that this is a forum, which by definition means it is not a means of instant communication, however the Community Connectors will work toward a resolution for you. If you need immediate support, it's much quicker to call 1-888-BESTBUY.

MFG Warranty & Protection Plans Forum:
http://forums.bestbuy.com/t5/Manufacturer-Warranties-and/bd-p/Warranties

[NoNoBadDog]

If you have a valid complaint, then most certainly you can be helped here.  However, if your complaint is not valid, then you may expect to be told that as well.