Mobile Phones & Broadband

[Billy_2011]

I have 4 lines on my account and against my wife's will on April 19 I bought my oldest daughter the Blaze 4g on a totally new account because she's doing so well in school. I didn't opt for the BBM insurance but got the insurance (the more expensive one which includes lost/stolen) through T-Mobile just like my other phones.

Well, low and behold my daughter lost the phone last night-Sat, Apr 21!

The reason I'm on here is because I want you guys to help me stop hearing my wife's nagging mouth!

I know with the insurance through T-Mobile and it being less than 14 days of having the new account there has to be a way to CLOSE the account without destroying my pockets.

PLEASE HELP!!!

V/R,

Billy

[CrystalWoW Community Veteran]

You would need to contact tmobile. You can't return it through Best Buy and cancel it because you don't have the phone. I kind of doubt that tmobile will allow you to do anything either but definitely call them up.

[DanK Best Buy Employee]

The insurance provides a replacement device, not a way to back out of the contract. You cannot return the replacement to Best Buy as it is not the device they sold you.