Military Experiences

[schubbesa]

Recently our son returned from Afghanistan and was reassigned to the United Kingdom.  He asked me to send him a power cord for his navigation unit that he lost.  We did so to the tune of $40 and sent it to him.  It took three weeks to get there, it didn't work (plug didn't fit), and took three weeks to get back.  A refund or store credit was refused because it was over the 30 day return policy.  Suggest that the military folks look for a more reputable, and flexible, company to purchase electronics from.  Best Buy isn't it.

[Brent07]

I have never had this issue; however, I can see when this problem could arise. I would like to see Best Buy extend their return policy to APO/FPO address to 45 days for military members. In addition they could even create a Military Members Program that you could sign up for via e-mail, mail, or in person which would give you the granted 45 days return policy automatically. I am a Silver Premier Member and as a benefit I get 45 days to return my items, why not do this for all military members, especially for those of us serving overseas.

[RealGeorgeW Emerging Expert]

I like, and definitely agree with this.

If you have the time, Best Buy has IdeaX for suggestions just like this.

[Brent07]

Thanks. I just submitted this to the ideaX forum. Hopefully something gets done so those of us in the military have an opportunity to return items easier while overseas.

[RealGeorgeW Emerging Expert]

I did too. Yours is better worded, so you have my vote and I'll take mine down

[RealGeorgeW Emerging Expert]

Edit : Apparently once an "idea" is posted, I don't see a way of removing it. Lol.

[Brent07]

No problem.