Manufacturer Warranties and Protection Plans

[station5wn]

I was thinking about buying a black tie protection servive plan from best buy. How in your right mind could you buy one with all the negitive reviews here. Best buy better do something different on their policies.WOW glad I looked here first. Craig

[mstng87gt Trusted Contributor]

I have multiple protection plans on my items  that I purchased from Best Buy.  Based online your talkin about maybe 40-100 people out of tens or hundreds of thousands of people.

[Marr]

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mstng87gt wrote:

I have multiple protection plans on my items  that I purchased from Best Buy.  Based online your talkin about maybe 40-100 people out of tens or hundreds of thousands of people.

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That may well be, but how many go to the trouble of even trying to find out if best buy has a forum or even care.

[mstng87gt Trusted Contributor]

Considering you did that should tell you something.  I will if your unsure stop in a store pick up a pamphlet and read it thoroughly.   Also see what kind of personalities the Sale people and cashiers have and listen by the customer service desk to see how they handle returns.  I know its not supposed to be a job when you want to shop at a store but if your worried about your purchase as well as getting a protection plan this might help in your decision.   That might also determine if you might have a problem in the future. Certain stores from what I have read did seem to have bad customer service over other stores.  I have been lucky and the ones by me have been excellent.

[Nokia]

This is the complaint desk. You'll find complaints here. It is wholly unreasonable to judge a product, service, or business based on a forum meant for complaints about it. If you did that, you wouldn't be able to shop anywhere.

[station5wn]

Everyone makes purchase decisions based on different things . I for one check feed back information such as  negative feedback  etc. And look at all reviews pro and con before buying a product, After looking at this site if a best buy representative or anyone else  doesn't  think they have a problem with their service plans all I can say is (WOW) again . I"m not bashing best buy.  I do and will continue to shop at best buy and have spent over $1000.00 at best buy this Christmas alone. I however feel they have a big problem with their service plan agreements that need attention brought to them. Take care and God bless Craig  (you judge a tree or product buy the fruit it bears)

[Nokia]

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station5wn wrote:

 (you judge a tree or product buy the fruit it bears)

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But if you only look at the rotten fruit, you'll never eat from the tree.

[station5wn]

Thank you, you are 100% correct if a a product is bad ( bad apple),  Then You should look for another( tree ) You will find a good one if you look around , such as Mack extended warranties www.mach That has way better reviews and a whole lot cheaper. That is exactly what I did . And I suggest others to do as well. (P.S.... ) ignoring a problem doesn't make it go away I hope their are brighter people up the best buy corporate ladder making these discussion  or they are in trouble. Craig

[station5wn]

One more thing then I'll give this a rest. Just do a simple Google search (best buy warranties problems )you will get 22,100,000  replies yes that's over 22 million hits. How about those apples.Can't argue with the facts.Craig

[Nokia]

If I do a search for "human," I get about half a billion hits. I guess the world population has been greatly exaggerated.