Manufacturer Warranties and Protection Plans

[Thiagosilva]

this phone:

country code + 800-556-56565

It doesnt work in Brazil.. Brazil code is 55.

My baterry doesnt work it all and i have internacional warranty, i paid extra 30 bucks just bc the baterry!!

[Dorothy-BBY Community Supervisor]

Hello Thiagosilva -

Karina, from our Community Connector team, will be reaching out to you regarding your concern.  I appreciate your patience until she is able to connect with you.

[Karina-BBY Community Connector]

Hello Thiagosilva,

I apologize for any inconvenience you might have had reaching our international team. I will make sure that its gets notified to the appropriate team.

I do however, see that you have been in contact with NEW and you have been provided with international reimbursements.

If you continue to have questions feel free to send me a private message, just log into the forum and then selecting ‘Private Message’ in my signature.   

Have a great day.