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scottporter
Posts: 2
Registered: ‎10-08-2010

performance service plan (PSP) with no receipt

Whats up guys.  I am moving soon and I want to know where I can get all the detailed information about my PSP's.  I've got a 50' plasma and a computer that had PSP's, but I'm not sure if they're still covered, and what kind of coverage I have.

 

Thanks for the help!

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scottporter
Posts: 2
Registered: ‎10-08-2010

Re: performance service plan (PSP) with no receipt

also, I forgot to mention, that I lost all receipts and documentation of my purchases and protection plans. (lots of moving). Is it going to be an issue that I don't have these documents on hand? Either way, would it be possible for bestbuy to send me those in the mail?
I have serious problems with the bestbuy in my area and prefer to keep them out of the situation. Speaking of that, do you have to take it to the bust buy where you purchased it, or can you go to any best buy? thanks.
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CrystalWoW
Posts: 10,080
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Registered: ‎02-04-2009

Re: performance service plan (PSP) with no receipt

Calling 1888bestbuy is the fastest way to receive this information, but a community connector can contact you in the next 3-5 days to help you find your purchase information. Your t.v. can be serviced in home by calling 1800geeksquad, no receipt necessary unless they can't find it which is rare, and the computer would not need a receipt in hand unless, once again they can't find it in the system. When plans are purchased, as long as you know the phone number/name of what was put it when purchased, you are good to go. The corporate number can let you know how long your plans are and what kind too. Any best buy in the same country as purchased can perform service.

Crystal
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Dorothy-BBY
Posts: 6,744
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Registered: ‎09-29-2008

Re: performance service plan (PSP) with no receipt

Hello scottporter -

 

Thanks for reaching out to us. If you still need these plan numbers, feel free to private message me your full name and the telephone number most likely associated with the purchases, and your Reward Zone® number (if applicable) and I will try to locate them for you.

Dorothy|Community Supervisor | Best Buy® Corporate
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