My online version was canceled, got charged for it anyways. It's been since 11/18, still waiting. Went out 11/13, the day I heard the online one was cancelled, bought another one (from Best Buy), it works, took maybe 10 mins to install, happy computer, simple. No more installed at the store ones for me. Rem, Always read the fine print.
Got an email on 12/1, my online version was cancelled, (been trying to tell them that, but can't use that email address to write back) no mention about a refund. Do they think I'm without an anti virus & still waiting for that, lol.
Not so happy, been trying to get a refund since then, the best buy 800# might as well be talking to a push button computer generated voice, all these people do is monitor the calls going into the refund dept. Can't talk to anyone who really could do anything. Like if you were standing in refund line at a store, they would have to send the request away & I guess you would just have to randomly decide when to come back (if that would even happen) to get your refund. (don't count on any phone calls back) If you came to early & wanted to get it then, well you were advised to wait, cause if you did that, it starts this process all over again. So I have this number, for an update. I post it on the wall, now it replaces artwork.
I'm camping on this refund island, communication is gone, the aisle with the smores is getting raided badly, down to the gram cracker crumbs & the chocolate is already melted. Even the carrier pigeons can't be found, maybe they were outsourced.
the spell checker doesn't recognize smores, no wonder the birds flew the coop...
|
