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New Member
emraith
Posts: 3
Registered: ‎11-04-2010

Re: iPod touch 2nd gen replaced with 1st gen

bintmartin, I couldn't find a way to PM you:

 

http://www.bbb.org

 

and i'd suggest checking out squaretrade.com

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Community Veteran
Posts: 13,698
Registered: ‎04-13-2009

Re: iPod touch 2nd gen replaced with 1st gen

Sure, check out squaretrade if you like having even more problems than you are now.
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New Member
juaandaniel
Posts: 9
Registered: ‎11-03-2010

Re: iPod touch 2nd gen replaced with 1st gen

ive been threw 6 in 9 months haha
and if they want you to pay again for the insurence complain and they wont steal ur money they tried that with me but i wasnt gonna pay the insurence
and when you uograde make sure u have the 70-80$ warranty for 2 years or for 1 years which cost less . Make ur ipod noy work take it and ull get the new iood touch 4g just make sure they transfer the warranty to that one. Check cuz they made a mistake with mine but they fixed it.
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Community Veteran
Posts: 13,698
Registered: ‎04-13-2009

Re: iPod touch 2nd gen replaced with 1st gen

None of that is correct. Unless the NL policy takes effect, you will not get a new unit. You will still have to go through Rapid Exchange. In addition, if you "make ur ipod noy work," it would be considered abuse and would not be covered.
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New Member
juaandaniel
Posts: 9
Registered: ‎11-03-2010

Re: iPod touch 2nd gen replaced with 1st gen

i got the highest warranty so yes it covers "wccidential" haha
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Community Veteran
Posts: 13,698
Registered: ‎04-13-2009

Re: iPod touch 2nd gen replaced with 1st gen

No, it does not. BB does not sell any plans which cover abuse or intentional damage.
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New Member
juaandaniel
Posts: 9
Registered: ‎11-03-2010

Re: iPod touch 2nd gen replaced with 1st gen

it was accidential , how r they suppose to know it was abuse? when u wet it doesnt get any abuse marks or amythin so yes i am right accidential warranty
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Community Veteran
Posts: 13,698
Registered: ‎04-13-2009

Re: iPod touch 2nd gen replaced with 1st gen

Once again, intentional damage is not covered. Just as placing your car on the railroad tracks is insurance fraud, so is what you're talking about.
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New Member
juaandaniel
Posts: 9
Registered: ‎11-03-2010

Re: iPod touch 2nd gen replaced with 1st gen

ok haha watever thats what bb gets for their nad customer service
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Community Veteran
Posts: 13,698
Registered: ‎04-13-2009

Re: iPod touch 2nd gen replaced with 1st gen

You're going to commit insurance fraud to get revenge on BB?
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