10-23-2008 08:39 AM
10-26-2008 10:07 PM
the contents of the second disc are on gateways website for your convience for free.
As far as the dics making goes, its in the manual of both my gateways, its the first thing I do with every new computer I buy.
11-10-2008 09:18 AM
Gateway and other manufacturers ceased providing the recovery disks in favor of a recovery partition about three or four years ago. Though this is a manufacturer decision, we try very hard to make customers aware of the need for recovery disks at the time of computer purchase. It is unfortunate that disks were not created, or perhaps declined our service to do such, and I can certainly understand how frustrating it is to hold on support for a long time. This sounds like a very unusual instance as my experience with Gateway support has always been a positive and helpful service. Let me know if you still are having issues and I will see how I can help you.