09-10-2009 04:13 PM
I was flippin g through a first glimpse mag after checking my tv in for repair... i had already left the store.. but i saw that 32 inch tv's and larger qualify for a loaner tv...... I bought the dx32 lcd tv not sure on model number though. and the 69 dollar psp plan for the tv when it was 429.99 january 17th 2009..
i called the geek fraud of Rogers,arkansas and they ran me around the store to 3 different departments. ending at home theater saying nope thats only for tv's 40 inches and up. I told him that i saw in the bestbuy maazine that 32 and up gets the premium plan that gets a loaner he said nope/ the new policy went into effect last sunday.... (the day i took my tv in)
so.. is there any hope for a ty i still got 1 day less than 2 weeks to go ... and these firse 3 days have been h*llwithout a tv to watch....
and worst of all./.. its been in geeksquads posession sice sunday afternoon and they still havent got it shipped out yet
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09-11-2009 10:50 AM
On your receipt it would have to say Premium where the warranty is. You pay more money for the plan and get a loaner TV. If you did not buy the premium plan I think it will say GSBTPP on it not just GSBTP.
09-11-2009 05:50 PM
its just a btp plan x( they FINALLY got the thing mout of the store today at 8 30 something in the morning.... o was wondering a bit........
they put condition down as "nwat" OTHER
i did forget the power cord but took everything else in with me the base the screws that hold er on and so on and so forth..........
i hope its back by the 23rd......
09-17-2009 09:45 AM
sorry i didnt realize that happened.. my wireless keyboard was just in the out of range zone or something .. and missed some letters..
Shouldnt i have gotten a loaner tv?
09-17-2009 10:22 AM
As I mentioned above you would only get a loaner if you have the GSBTP Premium plan. The standard plan does not included a loaner TV.