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New Member
emd23
Posts: 4
Registered: ‎03-26-2012

can you check warranty online?

I bought my laptop over a year ago, and I am currently living abroad. Is it possible to check what my warranty is online. I don't have my receipt but I have my box which has all the information of the laptop (such as the serial number and stuff|). Any help would be greatly appreciated as there is a huge problem with the screen.

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CrystalWoW
Posts: 10,080
Topics: 300
Kudos: 792
Solutions: 598
Registered: ‎02-04-2009

Re: can you check warranty online?

None of the info off the box helps. You can call 1888bestbuy or wait on here to get your receipt looked up with your plan numbers and such so that you can check it or start the plan process on bbyintl.com or just https://www.productassist.com/bestbuy/ to look at info about it.

Crystal
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New Member
emd23
Posts: 4
Registered: ‎03-26-2012

Re: can you check warranty online?

can they find the receipt or warranty through the rewards number?

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CrystalWoW
Posts: 10,080
Topics: 300
Kudos: 792
Solutions: 598
Registered: ‎02-04-2009

Re: can you check warranty online?

They can find your protection plan information with your name and phone number. They save it all in the system with the info you gave them upon purchase.

Crystal
Superuser
Forum Guidelines | Terms & Conditions | Community Guidelines | What is a Superuser?
*Remember to mark your questions solved and click the star to give kudos to show your thanks!*
While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.
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New Member
emd23
Posts: 4
Registered: ‎03-26-2012

Re: can you check warranty online?

ok thank you very much!

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Aaron-BBY
Posts: 5,551
Topics: 106
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Blog Posts: 90
Solutions: 229
Registered: ‎09-29-2008

Re: can you check warranty online?

Hi emd23,

 

I’d be glad to verify your laptop’s coverage!  I’ll need to gather some information to do so, so please make sure to check your private messages.  You can check your PMs by signing into the forum and then clicking on the letter icon in the upper right-hand corner of the page.

Aaron|Community Connector | Best Buy® Corporate
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New Member
Gmack400
Posts: 3
Registered: ‎03-27-2012

Re: can you check warranty online?

Aaron, I am having the same issue as emd23. Can you help me as well or is there a person I can email?
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