Manufacturer Warranties and Protection Plans

[ornami]

I've had my zune for about a year and a half, and just today I went to grab it out of my car. When I brought it inside, it appeared to have a liquid inside of it (most likely water) even though it's been in my car in similar conditions before, this is the first time it's ever happened. I'm not exactly worried about replacing it to be honest. The thing I want to know is if I can find out if I have a warranty on it through Best Buy. I'm fairly certain I got a warranty for as long as possible but again, I'm not sure. I don't have a receipt for it but I still have everything else for it (Box, cord, zune). If I could get it replaced it'd be a life saver.

[Mariel-BBY Retired: Community Connector]

Hello ornami -

Blake from our Social Media team, will be reaching out to you regarding your request. Thank you for your continued patience!

[Blake-BBY Community Connector]

Hello ornami,

Welcome to the forums!

I'm sorry to hear about the liquid damage to your Zune.  I use my MP3 player daily and I can understand what it's like to not have it.  I'll be happy to see if you have a Geek Squad Black Tie Protection plan, but I'll need to locate your receipt.  I’ll be sending you a private message.  Make sure you’re logged in, and click on the envelope icon on the upper right-hand corner of the page to check your forum inbox.

Thank you for reaching out to us and I look forward to hearing from you.