Manufacturer Warranties and Protection Plans

[pc9460]

Yesterday i tried updating to ios 4 for my 3rd generation ipod touch purchased about a couple months ago and it didn't work. When I put it in DFU mode and restored it when it restarts back up i get error -9812 on itunes. I think that my computer is a little outdated... Could best buy get my ipod programmed again? I don't have the extended warranty and its like a 5 minute fix because i just need to plug it into a computer with itunes. Its just stuck on the plug into itunes menu... Can best buy help me with this?

[hockeycanuckjc Trusted Contributor]

If the Geek Squad Counter in your area is not busy at the time, chance are they might make an exception for you since you mentioned its a quick fix. But I would not count on this information as every Best Buy store is different in making exceptions.