Manufacturer Warranties and Protection Plans

[Nathan2112]

I have already bought a pair of Beats By Dre Studio Special Edition Silver Headphones about 5 days ago. I am thinking about upgrading to the $40 extended two year warranty. What i am worried about, is in all of the reviews of these headphones, they have snapped in half or have broken some how over time... If I get this warranty and my headphones snap or break somehow, will I get a new pair of the same headphones?

[rellarillear · Accepted solution]

http://forums.bestbuy.com/t5/Best-Buy-Geek-Squad-Policies/Can-I-get-the-Geek-Squad-Two-Year-Protecti...

As already stated in the other thread you started on these forums (link above), the plan does not cover accidental damage to the headphones, only normal wear and tear.

Below is a direct copy of the terms from bestbuy.com, when you add the coverage to the headphones, and click the link for the full terms.

I'm not sure what you hoped to accomplish posting this twice when the question is answered.

(are the headphones already broken?)

Geek Squad Black Tie Protection Repair Coverage (GSBTP) - Plan Coverage.

• This Plan covers parts and labor costs to repair your product in the event your product fails to properly operate due to:
  1. Defects in materials or workmanship
  2. Normal wear and tear
  3. Dust, internal overheating, internal humidity/condensation;
  4. Power surge/fluctuation; or
  5. Defective pixels for those products that have a pixel-based display. Pixel repair will be based upon three (3) defective pixels located in a group less than one half (1/2) square inch or five (5) defective pixels throughout the entire display area.

[hydrogenwv]

My question... why would you buy something that is known to snap in half with normal use, when there are better options (sound and build quality) for less?

[Jimmienomam]

Because of the name is the only thing that comes to mind. Because there are many other better quality headphones for less money.

[hydrogenwv]

Has to be.

  Just a quick google search, and I see lots of cases of them breaking within a week... a WEEK! Now, if you had been stretching/stressing them repeatedly from a lot of use, maybe I'd understand them snapping... but not after a week. That's just poor design...

I'm not saying it's the norm, or that it's as widespread as it seems, but I personally wouldn't be taking the chance...

[deusexmachina Valued Contributor]

Heh... like I've said before. Beats are $50 headphones with a $250+ sticker on them... if you want good headphones, stick with proven companies like Shure, Sennheiser, Koss, Audio-Technica, Grado, etc.

[Nathan2112]

Yeah that is true... What are some good headphones for a cheaper or same price? And no lol the headphones are not broken. I made another thread because it was taking a while for you to answer... Sorry

[deusexmachina Valued Contributor]

http://www.bestbuy.com/site/Audio+Technica+-+Professional+Studio+Monitor+ATH-M50+Headphone/4012612.p...

There are a lot of options out there with equal sound quality for a lot less money.