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dodgerblufitted
Posts: 1
Registered: 02-02-2012
Accepted Solution

What are my options on returning my TV??

I was approved a $1500 line of credit from best buy a few weeks ago..

I bought a Samsung 46 inch LED 3D Smart Tv for $1799 3 weeks ago with no accessories included...(3d glasses) With the protection plan..

 

So Im watching TV today and saw an ad for the exact TV for $500 less that includes 2 3D Glasses free at best buy..

 

I was disgusted.. Anywho.. What should I do here? What are my available options?

 

Take the TV back?

Ask to do a price difference exchange and get 2 free 3d glasses??

 

I really like the TV but thats not right.. The sales guy had to know the TV was gonna go on sale.. But I know its his job to get me to buy the TV..

But thats an extra $500 in my pocket.. 

 

Preferably I'd like to do the price exchange if possible and get 2 free 3d glasses, knocking $500 off of the $1500 I owe..

 

What do you guys think? Thanks

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deusexmachina
Posts: 1,388
Kudos: 135
Solutions: 57
Registered: 01-08-2011

Re: What are my options on returning my TV??

The employee probably didn't know that it was on sale next week... but regardless, you should be able to get a price adjustment for the TV within 30 days of buying it.
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Although I do work for the Geek Squad, all comments and opinions are my own.
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Recognized Member
APR28
Posts: 208
Registered: 01-17-2012

Re: What are my options on returning my TV??

I know the thread says "solved" but please let us know the outcome.

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DanK
Posts: 1,512
Topics: 18
Kudos: 93
Solutions: 90
Registered: 10-14-2010

Re: What are my options on returning my TV??

Yeah, the sales person would have had no idea about any future sales. As long as you're within the tmreturn policy they'll be able to adjust it for you.
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Sincerely, Dan K.
Best Buy MOBILE

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